Privacy Policy

Introduction

Welcome to Femag Strategy Solutions ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking services and website.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you book our services, we collect personal information that you provide directly, including:

• Identity Information: First name, last name, date of birth, place of birth
• Contact Information: Email address, phone number, country of residence
• Appointment Information: Service type, preferred date and time, booking notes
• Payment Information: Payment details (processed securely through third-party processors)

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referral source
• Cookies: Small data files stored on your device (see our Cookie Policy below)

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and appointments
• Send you booking confirmations, reminders, and updates
• Communicate with you about our services and respond to inquiries
• Improve our website and services
• Send administrative information (policy changes, terms updates)
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

How We Share Your Information

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors (for secure payment handling)
• Email service providers (for booking confirmations)
• Cloud storage providers (for secure data storage)

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Access Controls: Only authorized personnel have access to your personal information
• Secure Storage: Data is stored on secure servers with regular security updates
• Regular Audits: We regularly review our data collection, storage, and processing practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain booking information for 7 years from your last appointment for legal and tax purposes. After this period, your data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us at privacy@femagstrategy.com

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality (booking system, security)
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Binding corporate rules

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: